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FAQ

Answers to Your Questions

 

Q: How do I download the audio files rather than just listening to them on the site?

A: What happens when you click on an audio or video link depends on your browser. If your browser has QuickTime or some other media player installed, it will try to play the audio with that player instead of downloading the mp3 to your computer. If this is the case with your browser, then to download the media file you’ll need to right click on the “Download Audio” link beneath the audio bar and click “Save Link As” or “Save Target As” (depending on your browser), and then choose where on your computer you want the file downloaded.

Q: When I click on “Email to a Friend,” how do I email more than one recipient at a time?

A: The email function is set up to only allow sending to one recipient at a time, to avoid problems with our servers being marked as sending spam. But an easy way to work around that, if you want to send an email to several people at once, is to send the email to yourself. Then you can forward it to the people on your mailing list from your personal email address. That way you have a record in your sent mail of whom you sent it to. It will also retain the formatting and download link(s) more easily than it otherwise would if you simply tried to copy-paste the article from the website.

Q: Is it possible to download an Anchor article as a Word document? Saving as a .doc or .rtf file allows me to highlight, etc. I realize that I can copy and paste from the HTML, but then I lose the links and the footnotes.

A: You can use the “download” option at the bottom of the article, which saves it in HTML. Microsoft Word and other popular word processors can open an HTML file directly, just like an .rtf or .doc file (open Word and drag the file onto it, or choose “open” and select the file). You can even change the filename extension on your HTML to “doc” or “rtf,” in which case the file will open in Word when you double click on it. In any case, when an HTML file is open in Word, it will behave like a Word document—and the links and footnotes will still be intact (although footnotes will be hyperlinks instead of superscripts).

Q: Someone said there was a way to play the audios right in the post, but I don’t see an audio bar.

A: If you don’t have the Adobe Flash player installed in your browser you will not see the audio player when viewing articles. To install the Adobe Flash player go here, click the “Download Now” button, and follow the instructions.

Q: How do I bookmark the Anchor home page?

A: Anchor’s home page is the latest post. In order to make sure you always see the latest post, bookmark “anchor.tfionline.com.” If you go to Anchor and then bookmark the home page, it will automatically bookmark only the latest post; for example, anchor.tfionline.com/beauty-for-ashes. So you will need to go into your bookmarks and change the bookmark to simply “anchor.tfionline.com.” That way, in the future it will always take you to the latest post (not the post that was the latest post at the time you bookmarked it).

  • In Firefox: Go to “Bookmarks” at the top of your browser, and then “Organize Bookmarks” and select “Anchor.” It will then let you manually edit the url.
  • In Internet Explorer: Go to “Favorites,” and then “Add to Favorites Bar.” Then type in “anchor.tfionline.com” and click “Add,” and that will be your bookmark to the Anchor home page.